Fix a problem

Something not working? Find the closest match below. Each guide lives in its own topic, so you can carry on from there. If you are still stuck, contact the Finsplore team.

Signing in and securityCopy Anchor Link

• I can't sign in
• Reset your password
• Turn two-factor sign-in on or off
• Manage where you're signed in
• Stay safe from scams

Accounts and transactionsCopy Anchor Link

• Import a bank statement
• Change a transaction's category
• Download your data

AI assistantsCopy Anchor Link

• Fix problems connecting an assistant (Finsplore Connect is coming soon)

Still stuckCopy Anchor Link

• Get help and report a problem
• Contact the Finsplore team