Get help and report a problem
Find guides inside Finsplore, and tell the Finsplore team when something is not working.
Finsplore has a Help page with guides for every part of the product. If you cannot find what you need, you can report a problem to the Finsplore team from the same page.
Open Help
Click your name at the bottom of the sidebar and choose Help.
- Type in the search box to find a guide.
- Browse Most read, or choose a topic under Browse by topic, such as Getting started or Privacy and security.
For help with the page you are on, click ? at the top of the page.
Report a problem
- On the Help page, go to Still stuck? and click Report a problem.
- Under What happened?, describe what you were trying to do and what happened instead.
- Click Send report.
Finsplore attaches the page you were on, so you only need to describe what you expected. The team reads every report, but may not reply to each one.
Never include your banking password, a one-time code or a full card number in a report.
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