Contact the Finsplore team
Tell the Finsplore team about a problem from inside Finsplore, and what to include so they can help.
If something is not working, or you cannot find the answer in this Help Centre, you can send the Finsplore team a report from inside Finsplore.
Send a report
- Sign in at app.finsplore.io.
- Click your name at the bottom of the sidebar and choose Help.
- Under Still stuck?, click Report a problem.
- Under What happened?, describe what you were trying to do and what happened instead.
- Click Send report.
Finsplore attaches the page you were on, so you only need to describe what you expected. The team reads every report, but may not reply to each one.
Never include your banking password, a one-time code or a full card number in a report.
If you cannot sign in
You cannot send a report until you are signed in. See I can't sign in for help getting back into your account.
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